Services

We are experts in tax return preparation and processing. We promise fast, accurate, trustworthy professional service on be electronically filed with the IRS are supported in our software, which includes over 230 federal forms half of each customer. Jackson Hewitt Tax Service® is a leader in electronic filing, with more than 95% of all tax returns filed electronically with the IRS. All federal tax forms that can be, schedules, and worksheets.

Jackson Hewitt supports all 45 state individual income tax programs in addition to six city programs. Electronic filing provides numerous refund and loan options and additional services to customers, including the ability to deposit refunds automatically into the Jackson Hewitt CashCard® or into a bank account of the customer's choice.

Preparing your income tax return can be a daunting task that can leave you with more questions than answers:

This list of questions can go on and on, but you’re probably getting the idea. You need expert help. Jackson Hewitt Tax Service® offices provide one of the most comprehensive computerized tax preparation services in the industry.

Our return preparation process is designed to ensure accuracy with every step. During your tax interview, your tax preparer uses the ProFiler® software, which contains built-in error-checking and diagnostics. Depending on how you choose to receive your refund, our software communicates with our funding banks for advance approval while you are still in our tax office. Your return is analyzed as it is transmitted to our Corporate Headquarters where it is error-checked again. Then, your return is electronically filed with the IRS and the appropriate state Department of Revenue, if applicable. We receive acknowledgements from these tax authorities, so that we can be assured of providing your refund in the time frame that you have chosen.

This proven tax preparation flow and system of error-checking assures you of the fastest and most accurate processing possible.

Qualified Jackson Hewitt Tax Service® customers can get a Money NowSM loan and receive an immediate advance against their anticipated refund amount. This product is offered to new and returning Jackson Hewitt customers who qualify and apply for a Refund Anticipation Loan*, and who file their return electronically. It is available for federal refunds only.

f you’re looking for a way to keep your tax refund money safe until you’re ready to spend it, then look no further than the Jackson Hewitt® CashCardSM. This stored-value debit card can be used to make purchases anywhere MasterCard® is accepted. Plus, you can use it to access cash at any bank or ATM on the Cirrus® or Maestro® networks.

You automatically qualify to receive the Jackson Hewitt CashCard when you're approved for Money NowSM, Refund Anticipation Loan (RAL), or Accelerated Check Refund (ACR).

Qualifying Jackson Hewitt® customers can receive a loan on their anticipated tax refunds in as little as one day* with a RAL. The RAL provides its recipients with a check in the amount of their anticipated refund, less applicable fees. Customers without a personal bank account can receive their RAL proceeds on the Jackson Hewitt CashCardSM. Use the card to make purchases wherever MasterCard® is accepted or access cash at any bank or ATM on the Cirrus® or Maestro® networks. It’s the safe, convenient way to carry your tax money.

The IRS makes a customer’s refund available in about 11 to 17 days through an ACR. As with the RAL, an ACR does not require that the customer have a personal bank account. Tax preparation and other fees are deducted from the refund amount given to the customer in the form of a cashier’s check or on the Jackson Hewitt® CashCardSM

With ADD, Jackson Hewitt® customers may choose to have their refunds (less tax preparation and other related fees) deposited directly into their personal bank accounts. The refund balance is available in approximately 13 to 20 days.

Jackson Hewitt also offers a refund option for state income tax refunds. Like the ADD for federal income tax refunds, the state income tax refund is made available through direct deposit into the customer’s personal bank account.

Some of our customers are not in a hurry to receive their refunds. These customers are more likely to choose one of the IRS Direct options, or they may wish to pay for tax preparation services at the point of sale. Those who select the IRS Direct option can receive their refunds directly from the IRS; and, when they use direct deposit, they can have their refunds deposited into their personal bank accounts within 11 to 17 days. They can also choose to have their refunds mailed to them directly by the IRS within 18 to 21 days when they file electronically.

Jackson Hewitt® customers can pay their tax obligation conveniently with their VISA® , American Express® , Discover® card, MasterCard® , or PIN-less debit card. The Balance-Due Payment Option provides customers with the flexibility to pay their remaining balance over time, as well as the security of knowing their payment was made on time.

If a Jackson Hewitt® preparer makes an error while providing tax preparation services to a client, the company will reimburse the customer for any penalty or interest incurred as a result of the error. In addition, a representative from that Jackson Hewitt Tax Service® office will appear, at no charge, with the customer at an audit to explain how the return was prepared. This is one more way our customers Get more in return® from Jackson Hewitt Tax Service!

In addition to our Basic Guarantee, Jackson Hewitt® offers an expanded plan called Gold Guarantee® . This program surpasses most marketplace competition by offering error-protection coverage of up to a cumulative total of $5,000 against possible additional tax liability for three years. The Gold Guarantee covers federal, state, and local tax returns in most states.

Electronic filing or e-file reduces the time it takes to get your tax refund, but you must have a valid Social Security number for every person included on the return. Jackson Hewitt has taken electronic filing to a new level. We've developed a process that reduces errors even further and manages the entire electronic filing process to get your refund to you as quickly as possible.

Our return preparation process is designed to ensure accuracy with every step. During your tax interview, your tax preparer uses the ProFiler® software, which contains built-in error-checking and diagnostics. Your return is analyzed as it is transmitted to our Corporate Headquarters where it is error-checked again.

The next step in the electronic tax filing process is to transmit your tax filing to the IRS and the appropriate state Department of Revenue, if applicable. We receive acknowledgements from these tax authorities, so that we can be assured of providing your refund in the time frame that you have chosen.

Jackson Hewitt's proven tax preparation flow and system of error-checking assures you of the fastest and most accurate electronic tax filing and processing possible.

If you qualify to e-file, you may also be able to get a loan on your tax refund in as little as 24 hours* by requesting a Refund Anticipation Loan (RAL).

* Loans provided by Santa Barbara Bank & Trust or HSBC Bank USA, N.A. Subject to qualification and a $7,000.00 maximum loan amount. Bank fees and other charges deducted from loan proceeds.

The Jackson Hewitt Flex PaySM Program provides Jackson Hewitt® customers with a variety of products to pay their taxes owed:

Flex LoanSM allows Jackson Hewitt customers who file electronically to take up to 90 days to pay their federal taxes owed (and associated tax preparation fees) and avoid paying interest charges.*

Flex CreditSM provides customers who file electronically with the option of paying their federal and/or state taxes owed with their VISA®, American Express®, Discover®, MasterCard®, or PIN_ less debit card.** Customers taking advantage of this product may also be eligible to earn valuable credit card points or rewards.

With the Flex PlanSM, customers can work out an installment plan set up by Jackson Hewitt, and spread their payments to the IRS out over time.

Flex DirectSM, allows customers that have bank accounts to have their federal tax liability electronically transferred directly from these accounts to the IRS. This product may only be used to pay in full the tax liability that is due.

* Finance charges will be imposed if loan is not paid within a 92_day period. Subject to credit approval. Line of credit provided by HSBC Bank USA, N.A., a federally regulated institution. Accounts serviced by HSBC Taxpayer Financial. Loan amount is transferred to the Internal Revenue Service from HSBC on April 15.

** In addition, Flex Credit may only be used to pay a tax liability in full and is not available to pay a state tax liability if the federal return has a refund due. Federal and state returns are considered separate transactions.

Jackson Hewitt® provides free audit assistance to customers who receive an audit notice from the IRS. In fact, our offices provide free tax advice and audit assistance year-round, regardless of the Jackson Hewitt location in which the taxpayer’s return was prepared.